Terms of service

TERMS OF SERVICE

Welcome to HideProject.

These Terms of Service govern your use of the HideProject website and your purchase of products through our online store. By accessing our website or placing an order, you agree to be bound by these terms.

Please read them carefully before making a purchase.

1. ABOUT HIDEPROJECT

HideProject is a fashion brand offering apparel and related products through its online store and other official channels.

Throughout these Terms, “HideProject,” “we,” “us,” or “our” refers to HideProject.

“Customer,” “you,” or “your” refers to any person accessing our website or purchasing from us.

2. USING OUR WEBSITE

You agree to use the HideProject website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.

You must not:

Attempt to gain unauthorized access to the website or its systems

Interfere with or disrupt the website

Copy, reproduce, or misuse our content, designs, or intellectual property

Use the website for fraudulent or unlawful purposes

Submit false, misleading, or unauthorized information

We reserve the right to restrict or terminate access to the website if these terms are violated.

3. PRODUCTS

We make every effort to ensure that product descriptions, measurements, images, colors, and other information displayed on our website are accurate.

However, slight variations in color, texture, finish, or appearance may occur due to photography, lighting, screen settings, manufacturing processes, or the nature of individual materials.

Product availability is subject to change without notice.

Some products may be produced in limited quantities and may not be restocked.

4. PRICING

All product prices are displayed on the website in the applicable currency at checkout.

HideProject reserves the right to change prices, product availability, promotions, or discounts at any time without prior notice.

A price change will not affect orders that have already been confirmed and paid for.

In the event of an obvious pricing error, we reserve the right to cancel the affected order and issue a full refund.

5. ORDERS

Placing an order through our website constitutes an offer to purchase the selected products.

An order is considered accepted once payment has been successfully processed and the order has been confirmed by HideProject.

We reserve the right to refuse, cancel, or limit an order when necessary, including in cases involving:

Product availability issues

Pricing or listing errors

Suspected fraudulent activity

Incorrect customer information

Unusual or excessive quantities

Circumstances beyond our reasonable control

If we cancel an order after payment has been received, the applicable amount will be refunded to the customer.

6. PAYMENT

We accept the payment methods made available at checkout.

For Cash on Delivery orders, payment is due upon delivery.

Customers are responsible for providing accurate payment and billing information.

HideProject is not responsible for delays or issues caused by incorrect information provided by the customer or by third-party payment providers.

7. SHIPPING & DELIVERY

We ship worldwide.

Delivery timeframes are estimates and may vary depending on the destination, carrier conditions, customs clearance, local regulations, and circumstances outside HideProject’s control.

Customers are responsible for ensuring that the shipping information provided at checkout is accurate.

Any customs duties, import taxes, clearance fees, or other charges imposed by the destination country are the responsibility of the customer.

For complete information regarding delivery, please refer to our Shipping Policy.

8. RETURNS, REFUNDS & EXCHANGES

Returns, refunds, and exchanges are governed by our Returns & Refunds Policy.

By placing an order, you acknowledge and agree to the conditions, eligibility requirements, and timeframes outlined in that policy.

9. DAMAGED, DEFECTIVE OR INCORRECT ORDERS

If an order arrives damaged, defective, or contains an incorrect item, the customer must contact HideProject as soon as possible after delivery.

If the issue is confirmed to have been caused by HideProject, we will provide an appropriate resolution in accordance with our Returns & Refunds Policy.

10. INTELLECTUAL PROPERTY

All content displayed on the HideProject website and through our official channels, including but not limited to:

Logos

Brand names

Product designs

Graphics

Photography

Videos

Copywriting

Artwork

Website design

Layouts

Visual identity

is owned by or licensed to HideProject and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, publish, or commercially use any HideProject content without our prior written permission.

11. USER CONTENT

If you submit or share content with HideProject, including photographs, videos, reviews, comments, or other materials, you confirm that you have the right to provide that content.

By voluntarily submitting content to us for promotional or community purposes, you grant HideProject permission to use, reproduce, publish, and display that content through our official channels, unless otherwise agreed.

We reserve the right to remove or decline to publish user-submitted content at our discretion.

12. THIRD-PARTY SERVICES

Our website may rely on third-party services, including payment providers, shipping carriers, technology providers, analytics services, and other platforms.

We are not responsible for interruptions, errors, or failures caused by third-party services that are outside our reasonable control.

13. WEBSITE AVAILABILITY

We aim to keep the HideProject website available and functioning properly, but we do not guarantee that it will always be uninterrupted, secure, or error-free.

We may temporarily suspend, modify, or discontinue parts of the website for maintenance, updates, security reasons, or other operational purposes.

14. LIMITATION OF LIABILITY

To the extent permitted by applicable law, HideProject will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Our responsibility in relation to a purchased product is generally limited to the purchase price paid for that product, except where applicable law requires otherwise.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

15. EVENTS OUTSIDE OUR CONTROL

HideProject is not responsible for delays, interruptions, or failures caused by circumstances beyond our reasonable control.

These may include, but are not limited to:

Natural disasters

War or civil unrest

Government actions or restrictions

Customs delays

Transportation disruptions

Carrier delays

Power or internet outages

Strikes

Pandemics or other public emergencies

16. PRIVACY

Your use of the HideProject website may involve the collection and processing of personal information.

Any personal information we collect is handled in accordance with our Privacy Policy.

17. CHANGES TO THESE TERMS

HideProject may update these Terms of Service from time to time.

Any changes will become effective once the updated terms are published on our website.

Your continued use of the website or placement of orders after changes are published constitutes acceptance of the updated terms.

18. GOVERNING LAW

These Terms of Service are governed by the applicable laws of the jurisdiction in which HideProject operates, unless otherwise required by applicable law.

Any disputes arising in connection with these Terms or your use of our website will be handled in accordance with the applicable laws and competent courts of that jurisdiction.

19. CONTACT

If you have any questions regarding these Terms of Service, your order, or any HideProject service, please contact us through our official customer support channels.

By using the HideProject website or placing an order, you confirm that you have read, understood, and agreed to these Terms of Service.